Privacy Policy

Shankha App Privacy Policy

Effective Date: 28/08/2024

1. Introduction This Privacy Policy explains how Shankha ("we," "us," or "our") collects, uses, and protects your personal information when you use the Shankha app ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Information: When you create an account, we may collect personal information such as your name, email address, and phone number.

• Usage Data: We collect information about your use of the App, including interactions with content, AI chats, and app preferences. The content of the AI chat is private to the user and will never be accessible to, stored by and used by the company.

• Device Information: We may collect information about your device, such as device type, operating system, and IP address.

3. How We Use Your Information

• Provide and Improve Services: We use your information to deliver the services you request, improve the App’s functionality, and enhance user experience.

• Personalization: We may use your information to personalize the content and features of the App based on your preferences.

• Communication: We may use your contact information to send you updates, newsletters, or promotional materials related to the App.

• Compliance and Security: We use your information to comply with legal obligations, protect against fraud, and ensure the security of the App.

4. Data Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as hosting services, payment processors, and analytics providers.

• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

5. Data Security We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

• Access and Correction: You have the right to access and correct your personal information at any time through your account settings.

• Deletion: You may request the deletion of your personal information, and we will comply unless we are required to retain the data by law.

• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.

8. Children's Privacy The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it.

9. Third-Party Links The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Disclaimer Regarding Religious and Third-Party Content

• The content provided through the App, including AI-generated responses, religious stories, and third-party content, is intended to spread knowledge and provide perspectives based on existing religious scriptures and teachings. However, this content may not always be accurate or reflect the views of all religious followers.

• We do not intend to hurt anyone's religious sentiments. The App aims to respect all beliefs and practices, and any content that appears contrary to this is purely unintentional. If you find any content offensive or inappropriate, please contact us, and we will review it promptly.

• Third-Party Content Removal: If you are a content owner and believe that your copyrighted material has been used in a way that constitutes copyright infringement, or if you simply want your content removed, please contact us at contact@shankha-app.com, and we will address your concerns promptly.

11. Changes to the Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on the App. Your continued use of the App after such changes constitutes your acceptance of the new policy.

12. Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at contact@shankha-app.com.

13. Behavioral Ads: We may use third-party ad networks to display ads in the app based on your web behavior and preferences. These ads help support our services.

14. Unsubscribing from Promotional Messages: You may opt out of receiving promotional messages, including those sent to your phone number, by following the unsubscribe instructions in the messages or by emailing us at contact@shankha-app.com.

15. Disclaimer Regarding Content and Advice: The App does not provide financial, health, legal, or other sensitive subject advice. The content is intended for informational purposes only. Users should exercise their own judgment and discretion when acting on the content provided by the App. Shankha is not responsible for any decisions made or actions taken based on the content in the App.

16. The App ‘Shankha - Bhagwaan se Jude’/ ‘Shankha’/ ‘Shankha App’ is a property of AI Saarthi Labs LLP registered in New Delhi.